Learn how clients are using customer feedback
data to improve and grow their businesses.

Altec Industries, Inc

Mike Kedanis, Director of Quality, Altec Industries, Inc., shares how they respond to their customers’ friction points so much faster.

Video and complete transcript

NMC, Inc.

Kirk Kaiser, Director of Sales Effectiveness, NMC, discusses some lessons learned in his CX experience.

Video and complete transcript

Ohio Machinery Co/Peterbilt

Jeff Whaley, Product Support Manager, Power Systems, Ohio Machinery Co./Peterbilt, shares they have used their Customer Experience Feedback to improve operations. He provides some of the actions they have taken to make it happen.

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