We help B2B companies measure, manage, and improve their customer and employee experiences.
- Industrial Equipment
- Transportation & Logistics
- Business and Technology Services
Our clients have complex operating environments, yet a simple, common desire: to gather customer or employee feedback to build stronger businesses. Our feedback-as-a-service solutions manage the complexity inherent in B2B companies and help our clients focus on making the changes that matter most for their customers and employees.
We work with you, your management team and the people in the customer trenches. Through a combination of ExperienceConnect, our Web-based portal, surveys, data analysis, and strategy consulting, we help you make the small changes that lead to profitable growth.
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Trusted by B2B businesses
We work with manufacturers, service companies and value-added resellers to understand the customer’s view at every part of the chain.