Watch a DEMO of ExperienceConnect and discover how it can transform your customer feedback management process. In this demo, you will witness firsthand the power and functionality of ExperienceConnect as we guide you through its key features and capabilities.
ExperienceConnect offers a complete Customer Feedback Management and Analytics solution, tailored specifically to meet the unique needs of your business. With ExperienceConnect, you can collect feedback through live interviews, email, text, and web, enabling you to reach your customers through their preferred channels.
During the live demo, we will showcase the basic functionality of ExperienceConnect, including receiving survey feedback, demonstrating how you can take immediate action on feedback within the system, and exploring the comprehensive reporting and in-depth analytics features. ExperienceConnect empowers you to make data-driven decisions, identify trends, and uncover actionable insights to improve your B2B customer experience.
Why choose ExperienceConnect for your Customer Feedback Management Solution?
- Real-time Customer Feedback: ExperienceConnect enables you to capture customer feedback in real time, allowing you to address issues promptly and enhance customer satisfaction.
- Customization for Your Business: We understand that each business is unique. ExperienceConnect is fully customizable to align with your specific requirements, ensuring you get the most out of your customer feedback management process.
- Multichannel Feedback Collection: Reach your customers through various channels, such as live interviews, email, text, and web, to gather feedback in the most convenient and effective way for your B2B organization.
- Actionable Insights and Analytics: Leverage ExperienceConnect’s robust reporting and in-depth analytics capabilities to gain valuable insights, track performance, and make informed decisions to drive business growth.
Take control of your customer feedback management and revolutionize your B2B customer service with ExperienceConnect. Watch our demo today and discover how The Daniel Group’s industry-leading platform can empower your business.
Don’t miss out on this opportunity to transform your customer experience. Watch our feedback demo now!
Watch a Demo!
Advanced CX Insights Available
Advanced CX Insights available to help you understand the “why” behind your scores. The CX dashboard provides an overall view of your program with customizable pages to see all your details. For example, you can see your NPS trend by region, location, survey type, and modality.
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