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The Daniel Group is dedicated to helping B2B businesses measure, manage, and improve. Our part-time Research Analysts conduct follow up phone interviews with our clients’ customers following sales, services, and parts transactions and then compile and document the results into our online system.
  • Work from home.
  • Every Research Analyst is guaranteed a base rate of $15.00 per hour with the opportunity to make more.
  • Work hours are both scheduled and flexible. A minimum of 15 hours per week required.
  • No selling.
  • No weekend work.

Responsibilities

  • Contact individuals selected for an interview via our cloud-based phone system for a business-to-business survey interview.
  • Collect complete, accurate, and unbiased information from respondents.
  • Input the survey details of each interview in our online portal in a professional, well-written manner.
  • Meet personal/team qualitative and quantitative monthly target goals.

Requirements
  • Excellent phone, verbal and written communication skills along with the ability to actively listen
  • Customer-focused and adaptable to all personality types on the phone
  • Ability to multi-task, set priorities, and manage time effectively
  • Detail-oriented, organized, and highly conscientious
  • High School degree or equivalent
  • Minimum of typing 30+ words a minute
  • A quiet, dedicated workspace with high-speed internet and laptop

 

  • Excellent in English, both verbal and written
  • Basic computer skills required; proficiency in Word and Excel
  • Bilingual (preferably Spanish, French-Canadian, or Mandarin Chinese- oral and written) a plus but not necessary
  • Complete online training
  • First 120 days must work 3 hours daily Monday-Friday, between 7:30 a.m. and 6:30 p.m.

Joy, Research Analyst
Joy, long-time Research Analyst at The Daniel Group, discusses the power of conversation and how The Daniel Group surveys invite engagement.

Stephanie, Research Analyst
Stephanie, Research Analyst, shares how she’s learned just how important customers feel about having a personal relationship with businesses through her phone interviews.




Extensive training details and dates provided at the interview. Please complete the form below for additional information.

We welcome applications from all qualified candidates, including minorities and persons with disabilities.

If you would like to apply, please complete the application below. Please note that we are only hiring in the following states: Alabama, Georgia, Pennsylvania, North Carolina, South Carolina, and Tennessee. Residents of states other than these listed need not apply.

Research Analyst Job Application
First
Last

Education

Do you have a high school diploma or equivalency?
Number of years of post high school education:

Work Experience

Provide your work experience for the past ten years starting with your most recent position.
Has this job ended?
Has this job ended?
Has this job ended?

References

List the full name, phone number, email, and relationship for persons you would like to use as a professional reference (not required).

Additional Information

Are you bilingual? Spanish, French-Canadian, or Mandarin Chinese (oral and written) is a plus but not necessary.
Do you have basic computer skills and proficiency in Microsoft Word and Excel?
Are available to work an average of 3 hours per day, Monday through Friday, between the hours of 7 a.m. to 6 p.m. at home?
How did you hear about The Daniel Group?

Job Application Certification

I hereby certify that all entries on this job application and any attachments are true and complete. I also agree and understand that any falsification this information may result in my forfeiture of employment. I understand that all information on this job application is subject to verification and I consent to criminal history and background checks. I also agree that you may contact references.

 

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