Technology solutions that work for people
Easy-to-Use Platform
Our powerful ExperienceConnect platform is easy to use, thus minimizing training needs. Deploying ExperienceConnect through the largest organizations is easy. The platform provides managers with real-time, actionable feedback. ExperienceConnect includes an issues management capability so that you know what action has been taken when a customer has an issue.
Powerful Reporting
Gain deeper CX performance insights with our comprehensive reporting capabilities. Add our Advanced Analytics service for even more power to help you make decisions that will improve CX and drive growth and success.
Multiple Feedback Modes
Our ExperienceConnect platform supports phone, email, weblink, and text feedback modes. You choose the most effective modes to get feedback from your customers.
We’re committed to your success
Our team of experts supports you every step of the way on your CX journey. Partner with The Daniel Group today and experience the difference firsthand. Let us help you get your CX improvement work moving forward.
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Ready to take your CX strategy to the next level?