Book Lynn Daniel to Speak on B2B Customer Experience
Inspire your audience with proven strategies for creating exceptional customer experiences in B2B.
About the Speaker:
Meet A. Lynn Daniel
Founder & CEO of The Daniel Group | B2B Customer Experience Expert
With over 35 years of experience helping B2B companies design and deliver superior customer experiences, Lynn Daniel has worked with leading brands in manufacturing, industrial services, and technology. He brings real-world expertise, engaging storytelling, and actionable strategies to every stage.
Speaking Topics:
Lynn speaks on a range of B2B CX topics, including:
- The Changing B2B Buyer: How CX Drives Revenue Growth
- Designing Customer Journeys for Complex Sales
- Measuring What Matters: Turning Customer Feedback into Action
- Building a CX Culture: Aligning Sales, Marketing, and Service
- The Hidden Power of Customer Referrals in B2B
Custom topics available upon request.
What Audiences Will Gain:
✅ Real-world B2B CX insights
✅ Practical strategies to improve retention and growth
✅ Actionable takeaways for leaders and teams
Interested in booking Lynn to speak at your conference or business event?
📩 Contact us today to check availability and discuss your event needs.
Previous Speaking Engagements include:
- AED Summitt, 2025
- What We Learned from Our B2B Clients, Cameron School of Business, 2024
- AGCO Dealer Conference, 2016
- Northeast Dealers Association Product Support Meeting, 2011
- Presentation to Caterpillar Corporate in Peoria, 2011, Americas Growth Through Innovation Meeting
- Caterpillar Southeast Dealer Product Support Meeting, 2006
- MHEDA University, 2011
Get Started Today
Let’s deliver exceptional experiences that drive growth and customer loyalty.