Advanced CX Insights Available
Advanced CX Insights available to help you understand the “why” behind your scores. The CX dashboard provides an overall view of your program with customizable pages to see all your details. For example, you can see your NPS trend by region, location, survey type, and modality.
Making your marketing dollars more effective is on everyone’s marketing agenda. One way to make your marketing efforts more effective (and stretch the budget) is to improve CX. However, doing so is a challenging task. There are so many areas of the customer journey that may need attention.
Ready to Learn More about CX?
It reveals why customers buy from you—and what would make them buy more even more. But when you’re selling to B2B customers, creating a successful feedback program can be tough.