There are significant financial returns to be realized through providing clearly superior service improvement program.
When considering a service improvement program it is important to look at the financial and other outcomes from such a program.
White paper overview:
- Faster Growth
- Increased Shareholder Value
- Higher Customer Spend
- Increased Share of Customers’ Service “Wallet”
- Trust and Share of Wallet
- Increased Account Profitability
- Reduced Billing Adjustments
- Increased Referrals