I am pleased to announce that The Daniel Group, which helps B2B companies measure, manage, and improve their customer service, has been named to the Inc. 5000. This is the first time The Daniel Group has joined the prestigious list, which lists the fastest-growing private companies in the United States.  Inc. cited The Daniel Group for growing 60% in revenue in the last three years. The firm consults with B2B clients in the healthcare, manufacturing, construction, transportation and technology industries to develop customer retention strategies.

The rapid acceptance of  ServiceConnect program, our aggressive development of our robust online system, LinkConnect, and working hard to deliver great customer service ourselves have been keys to our growth.  Outstanding customer service is more essential now more than ever.

Inc. Editor in Chief Eric Schurenberg wrote about The Daniel Group and other honorees, “To rank among the 2012 Inc. 5000 your company had to thrive through three of the toughest years this economy has seen in living memory. Your success in such times is eloquent testimony to your team’s creativity, resilience and tenacity.” Other noteworthy companies on the list include Intuit, Zappos, Under Armour, Microsoft, Clif Bar, Patagonia and Oracle. The Daniel Group ranks 303 on the list among business product and service companies.

I want to take this opportunity to thank all of our employees, clients, business partners and contacts who helped make this happen.


Lynn Daniel

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