Ira Busman, Vice President of Customer Service at Okuma America Corporation, shares his experience with The Daniel Group. According to Ira, “With The Daniel Group’s help, we’re now able to gather customer satisfaction and loyalty data on an ongoing basis, which helps us understand our customers’ needs and decide how best to serve them. We’re grateful for the team’s continued ongoing collaboration and hope our relationship continues to grow.”
Trusted by B2B businesses
We work with manufacturers, service companies and value-added resellers to understand the customer's view at every part of the chain.