On Monday, September 26, Lynn Daniel, President of The Daniel Group, was a panelist on Charlotte Talks. Charlotte Talks with Mike Collins is a one-hour talk show produced by WFAE 90.7fm. The program airs live from 9-10 am Monday through Friday and is rebroadcast weekday evenings at 9.
Launched in April of 1998, Charlotte Talks has become this region’s exclusive forum for the discussion of politics, growth, the arts, culture, social issues, literature, human interest, the environment and more. If something is of interest to people in the Charlotte region, listeners and leaders know the topic is bound to be discussed on Charlotte Talks.
Joining Lynn on the show was Kevin Toomb, Clinical professor of Business in the Belk College of Business at UNC Charlotte. He has experience in measuring customer satisfaction and enhancing customer service. Also on the program was Maura Sullivan, Senior Manager of the Customer Loyalty Team at Zappos.