Wendy is responsible for managing research personnel, including recruiting and staffing, training, evaluation, and scheduling, maintaining quality assurance for the interviews conducted by staff, daily client support, managing data quality and frequency.

Prior to moving into the Research Manager role, she was a Research Team Leader with The Daniel Group. Wendy attended East Carolina University. Wendy brings more than 18 years of experience with US Airways. Her background includes customer service operations and retail marketing.

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