The Daniel Group In the Press

If you’re a journalist or reporter and need an expert quote or insight for your article about the customer experience or other related topics, please call Max Daniel at 704-248-9113. Below are some of a recent press mentions.


Press Mentions

An article in The Electrical Distributor (tED) Magazine from November 2015, briefly features Lynn Daniel discussing how to step up to the product marketing plate. Read here.

“Measuring, Managing and Improving Customer Service for B2B Companies,” interview by Lynn Fosse, CEOCFO Magazine, January 2014

“The RiDE: Clearing the Marketing Hurdle,” by Milred Culp, Knoxville News Sentinel, March 12, 2013

Inc. Magazine Names The Daniel Group to the Inc. 5000 List of Fastest Growing Companies in 2012 and 2013

The Daniel Group Grabs #44 Spot for Top 50 Fastest Growing Companies in the Charlotte, NC Region, Charlotte Business Journal, December 2011

“How to prepare for, and deal with, an economic downturn,” by Jenny McCune,

Bylined Articles by Lynn Daniel

“Customer Service: The Key to B2B Companies’ Profits,”
Customer Experience Magazine, April 2014

It’s a Matter of Trust by Lynn Daniel, Leader Values

“6 Things to Know About B2B Customer Service,” Yahoo Small Business, March 26, 2013

“Creating Great Customer Experiences: Why, How, and Why Now?” By Lynn Daniel, The MHEDA Journal, Second Quarter 2016